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Exchanges
In 14 days (from the day the goods is signed for /received), if you find the products you purchase are not satisfying, they can be returned and replaced under the following conditions:
The products should be sent back in original packages, which means that they shall not be used (except tryout), worn, plastic removed, damaged, scratched or tampered with. All returns are at the customers’ own cost.
When we receive the products sent back intactly, we will replace them with new ones and ship them back to you.
As there is handing cost and shipping fee involved, please kindly understand that we have to charge you 25 USD as shipping & Handing Cost before we send you the replacement item.
Exchanges will be subject to price difference adjustment (if there is any).
Please be advised that if you want to replace the item after the guaranteed 14 days, you are suggested to contact us directly for further processing.